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Privacy Policy

Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is protected. This Privacy Policy explains the types of personal information we collect and how we use, disclose and protect that information.

What Does This Privacy Policy Apply to?

This Privacy Policy applies to personal information collected by us online through this website, offline through our Customer Care Center, and our branded pages on third party platforms. This Privacy Policy is hereby incorporated into and forms part of the terms and conditions of use of the HAIRtamin site. This Privacy Policy does not apply to the information practices of:

  • Third party companies (including, without limitation, their website, platforms and/or applications) which we do not own or control; or
  • Individuals that we do not manage or employ.

These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.

Your Consent

We will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviors. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection of that information and use it for that specific reason in accordance with this Privacy Policy. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by contacting us at info@hairtamin.com.

What Information Do We Collect

In this Privacy Policy, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, preferences and information about your lifestyle or preferences such as your hobbies and interests. We may collect personal information about you from different sources including:

Information You Give Us Directly

We may collect information from you directly when you provide us with personal information, e.g., when you sign up to receive information, use applications, buy a product or service from us or make a comment or inquiry. The types of information we may collect from you directly include your:

  • Name
  • Mailing Address
  • Email address
  • User Name
  • Telephone Number
  • Credit Card or Other Payment Information
  • Age
  • Date of Birth
  • Gender
  • User-Generated Content or Other Content You Submit
  • Any Other Personal Information You Voluntarily Provide to Us

Information We Collect Automatically When You Use This Site

We use cookies and other tools (such as web analytic tools and pixel tags) to automatically collect information about you when you use the HAIRtamin site, subject to the terms of this Privacy Policy and applicable data protection laws and regulations. The types of information we may collect automatically include (collectively, "Site Usage Information"):

  • Information about the type of browser you use
  • Details of the web page you have viewed
  • Your IP address
  • The hyperlinks you have clicked
  • Your user name, profile picture, gender, networks and any other information you choose to share when using Third Party Sites (such as when you use the 'Like" functionality on Facebook)

Most internet browsers are initially set up to accept cookies. A "cookie" is a small file stored by your browser on your computer. Cookies allow us to recognize you when you arrive at our Website by associating an anonymous identification number in the cookie. At no time is your name, street address or credit card number stored within one of our cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you use different browsers, or use multiple devices, any changes will need to be made for each browser.

In addition to cookies, our servers automatically collect data about your server's Internet address when you visit our Website. This information, known as an Internet Protocol address, or "IP Address", is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Website, our servers "log" your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as "clickstream data".

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your method of payment is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 How do We Use Your Personal Information

We may use your personal information:

  • To improve our products and your experience on this site.
  • To contact you regarding products and services which may be of interest to you.
  • To provide you with products that you request from us.
  • To respond to your queries or comments.

Who Do We Share Your Personal Information With

We may share your personal information with:

  • Our advertising, marketing and promotional agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions.
  • Third parties required to deliver a product or service to you, such as a delivery service delivering a product that you have ordered.
  • Web analytics tool providers, such as Google.

If we do share your personal information with a third party, we shall use our best efforts to ensure that they keep your information secure, take all reasonable steps to protect it from misuse and only use it in a manner consistent with this Privacy Policy and applicable data protection laws and regulations.

Google Features and Remarketing

Google is one of the companies that we use to serve advertising and perform analytics on some of the Online Services. We also use companies like Facebook, Twitter, Instagram, Pinterest, as well as other third parties to help us engage with our customers across different platforms and channels, including for the purpose of targeting advertising toward you. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) to help implement the above uses of your information. We also use remarketing with Google Analytics (including Universal Analytics) and/or Google Adwords (including Smart Pixel) (collectively, "Remarketing") to advertise online including after you've visited our Website. Remarketing may be based on your interests, location and other information collected about you in compliance with Google's Policy for Advertising Based on Interests and Location. For further information about Google's Policy for advertising Based on Interests and Location, visit https://support.google.com/adwordspolicy/answer/143465?h1=en.

In connection with Remarketing and otherwise (i) We and our third-party vendors, including without limitation, Google, may show you ads on sites across the internet, and (ii) We and our third-party vendors, including without limitation, Google, use first-party cookies (including, without limitation, the Doubleclick cookie) to inform, optimize and serve you ads based on your past visits to our Website. To learn about Google Analytics' currently available opt-outs for the Web, click https://tools.google.com/dlpage/gaoptout/. To learn more about how Google uses cookies in advertising, you can visit the Google ad and content network privacy policy located at https://www.google.com/policies/technologies/ads/. HAIRtamin also uses third-party services for remarketing HAIRtamin's products and services, such as Google's Customer Match via the Google platform and Facebook's Custom Audience via the Facebook platform, among other services provided by other companies, whereby we will deliver targeted ads to you on other websites based on the matching of your email address when you visit third-party websites where you are registered under the same email address.  By using the Website and Online Services, you consent to our use of your email for these services to target advertising. If you want to opt-out of remarketing, please email us at info@hairtamin.com.

Safeguarding Your Personal Information

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorized access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on the HAIRtamin site. The new Policy will apply to all current and past users of the Website and Online Services as of its effective date and will replace any prior policies. In addition, by accessing the Site after the Effective Date, you are deemed to consent to our then-current Policy. We encourage you to visit frequently to stay informed about how we use your personal information.

Links to Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites' content, any use of the sites, or the privacy practices of the sites.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at info@hairtamin.com or telephone us at (949) 608-9474. If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by telephone or email.