Like anything else, healthy hair growth is a process. While we do not promise a magic pill or gummy that solves all your hair issues, we are confident that with at least 90 days of continued use, you will start seeing improved results and dare we say, fall in LOVE with your hair again?! 😍
We offer a Full Money Back Guarantee on HAIRtamin Advanced Formula, HAIRtamin Gummy Stars️™, HAIRtamin MOM, BLOATamin®, IMMUNEtamin®, Biotin Shampoo, & Biotin Conditioner when you purchase 3 or 6 bottles and on Scalp Serum when you purchase 2 or 3 tubes. You must use the vitamins as directed for 90 days. Returns are accepted 90 days after the purchase date, up to one year from the purchase date. You will be refunded the purchase price of the product. It’s important to KEEP YOUR BOTTLES. You must return the bottles to be eligible for a refund - even if they are empty. Only bottles that are returned back will be refunded. The maximum number of bottles you can return is 6.
Your original shipping fee is non-refundable and you are responsible for the return shipping to our facility.
Please note, our Happiness Guarantee applies to purchases made on HAIRtamin.com. If your items are purchased at one of our authorized retail or 3rd party partners or Amazon, you will need to contact them directly and follow their return policy/guidelines.
STANDARD RETURN POLICY:
If you are not 100% satisfied with your purchase, you can return your unopened product and get a full refund of the purchase price up to 45 days from the date of purchase. Purchases made during Black Friday, Cyber Week and Semi Annual Sales are final sale items. If you would like to return your order you must ship back your bottles for a full refund. Shipping charges are non-refundable and customer must pay for return shipping.
- Submit a return request. Please allow our HAIRtamin Customer care team up to 48 hours to approve this request. You will receive return information via email once this step has been completed. Start Your Return
- All returns are handled on a case-by-case basis. HAIRtamin does not cover the return shipping cost.
- Please allow 1-2 business days once HAIRtamin has received the returned package to process your return. Once we have completed the return, you will receive an email confirming both the return and refund have been completed. Please note, all refunds are applied to the original method of payment.
- Purchases made during our semi-annual, black friday or cyber week sales are FINAL SALE and do not qualify for returns.
- Returns must be sent within 90 days of your purchase date.
- The items must be mailed back with all bottles (regardless if they're empty) with your name and order number.
- Hairtamin purchased at retailers, or amazon.com do not qualify for the Money Back Guarantee Program.
- The maximum return that can be refunded is 6 bottles.
- Returns only valid for purchases made from www.hairtamin.com
Start Your Return
Follow the steps listed above. You can print your return label right from your computer. Prepaid return labels may only be used once. Hairtamin will not cover any costs incurred for shipping. The shipping fee will be deducted from your return total.
After your return is processed, it will typically take 2 - 7 business days for the funds to show on your bank statement. If you do not see a refund within that timeframe, please contact email@example.com.
Hairtamin is not responsible for lost or damaged returns or packages. It is the customers' responsibility to follow all directions. Hairtamin will not reimburse additional charges.
If a package is received damaged or mishandled, a photo must be provided indicating the damage and or mishandling before issuing a refund or a replacement.
It is the customers responsibility to contact the brand within 30 days for a failed delivery and/or damaged product/packaging in the event the package needs to be redelivered or returned after a thorough investigation.