FAQ
FAQ
HAIRtamin is a natural, dietary supplement with clinically-studied vitamins, minerals, and antioxidants designed to nourish your hair from the inside out. If taken regularly, it can help support follicle strength and allow hair to grow stronger, longer, thicker, and shinier. We also developed a healthy hair BIOTIN Shampoo + Conditioner that works synergistically with our vitamins to enhance your healthy hair growth journey.
HAIRtamin ADVANCED FORMULA and our GUMMY STARS are formulated for both men and women with all hair types and ethnicities. We created HAIRtamin MOM specifically for pregnant and postnatal moms as a prenatal, postnatal, and hair nutrition. All our vitamins are for adults 18 years of age or older in good standing health. As always, you should consult with your doctor or health care provider before starting any new dietary supplement regimen.
When dreaming up our formula, one thing was clear: we wanted HAIRtamin to be an easy addition to your daily routine. It wasn’t easy packing over 20 ingredients into 1 smooth capsule-but WE DID IT, and we did it without using any artificial colors, flavors, or toxic ingredients. Just take 1 easy-to-swallow and easy-to-remember capsule (day or night, preferably with food), and you’re on your way to healthier, more beautiful hair. If you’re taking our new GUMMY STARS, take two delicious gummies (day or night, with food or without).
Every person’s hair journey will vary, but on average, our customers have reported noticeable results after 60 days of continued use. To ensure your HAIRtamin journey is a success, remember to take your vitamins regularly, drink plenty of water, use gentle yet effective hair care products (see our BIOTIN SHAMPOO + CONDITIONER) limit the use of heat styling products and get regular trims. To read some of our healthy hair care tips, click here.
The best time to take your HAIRtamin vitamins is when you are most likely to remember it. Whether it’s in the morning, at lunch, or right before bed, try to take it at the same time every day for the best results. For our capsule formulas, we recommended that you take it with a meal, our gummies you can take with or without food.
While we have heard reports of some customers experiencing slightly faster results by taking more than the recommended dosage, we recommend you follow the directions on the label. 1 capsule a day for the ADVANCED FORMULA and MOM, and 2 gummies a day for our GUMMY STARS. We worked hard with our team of formulators and scientists to put just the right ingredients and in the right amounts needed for your body to best absorb its nutrients and, in turn, grow healthier, stronger hair. Doubling up on vitamins is not advised and can often cause side effects and toxicity, with no improved response. As always, please consult with your doctor or healthcare provider before starting any dietary supplement regimen.
IMMUNEtamin is vegetarian formula. They contain no gelatin or animal bi-products and are certified cruelty free by PETA.
HAIRtamin MOM, HAIRtamin ADVANCED FORMULA & GUMMY STARS are vegan formula, and just like all our other products, they are certified cruelty free by PETA.
We don’t recommend doubling up per se by taking both formulas at the same time, but if you have both formulas, you can certainly switch between formulas (daily if you wanted to.) For example, you could take 1 capsule on Monday and 2 gummies the next day and so on. We just don’t recommend you take both on the same day.
We totally get it. Some of us just can’t swallow a pill, no matter how small. Because our ADVANCED FORMULA and MOM are capsules, you can actually open the capsule and pour the content inside in your drink, shake, oatmeal, or any food for that matter. Thanks to our golden super antioxidant- Turmeric, you will be greeted with a pleasant smell and look when you pour it out. Alternatively, you can take HAIRtamin as a chewable now with the introduction of our GUMMY STARS.
Always consult with your doctor before starting any new dietary supplement-especially when you have a pre-existing health condition and/or are pregnant. While our ADVANCED FORMULA and GUMMY STARS are generally considered safe by doctors, we created HAIRtamin MOM specifically for expecting and postnatal women. It supports you, your baby, and yes-YOUR HAIR! It’s still just 1 vegan capsule a day and loaded with essential nutrients you and your baby need to grow. You can find our ingredient list here.
Yes, a prenatal can be taken along with HAIRtamin ADVANCED FORMULA or our GUMMY STARS, but please check with your doctor or pharmacist first to make sure you’re not taking too much of a single ingredient. Each prenatal is different and may have many of the same or different ingredients, and different dosages, so you should consult with your health care provider to ensure you’re getting just what your body needs.
While we have no reason to believe any ingredient in our formulas is harmful to children or anyone for that matter, we do not recommend HAIRtamin to anyone under the age of 18. As always, if you do choose to give our vitamins to your child, we strongly recommend you consult with your doctor or child’s pediatrician first.
The hair on your body does not grow in the same manner as the hair on your head. Hair follicles on the body get a molecular signal to only grow to a certain point. This differs from hair on the head, which can continuously grow. HAIRtamin only stimulates hair growth in existing follicles and not in otherwise hairless areas.
Although everybody will metabolize biotin differently, there is currently no strong scientific data linking biotin to acne or breakouts.
HAIRtamin is a natural, dietary supplement-not a drug. The FDA regulates prescription and over-the-counter drugs, not dietary supplements. With that said, our vitamins are manufactured in FDA-certified facilities that adhere to the requirements of the United States Food and Drug Administration (FDA) and use Current Good Manufacturing Practices (cGMPs) to ensure its safety.
Yes, our vitamins are manufactured in FDA-certified facilities that adhere to the requirements of the United States Food and Drug Administration (FDA) and use Current Good Manufacturing Practices (cGMPs) to ensure its safety.
HAIRtamin is a natural supplement, not a drug that tends to come with side effects. At this time, there are no known side effects associated with our formulas. HAIRtamin is 100% drug-free, hormone-free, allergen-free, certified gluten-free, and cruelty-free.
Glad you asked, and we just love sharing that by taking any of our formulas, you may also notice stronger, healthier nails and improved, glowing skin.
There are no known side effects associated with discontinuing the use of HAIRtamin.
Yes, you can take a multivitamin with HAIRtamin, but you may notice a lot of ingredients in your multivitamin are found in HAIRtamin. Please check with your doctor or pharmacist first. There is a wide range of multivitamins, each having a different dose, so each case is specific.
HAIRtamin will not treat, cure, or prevent alopecia; however, it has been shown to improve hair growth.
HAIRtamin will not cure hair loss and thinning; however, it has been shown to reduce it.
Yes, HAIRtamin works on all hair types and textures, including African American hair.
HAIRtamin is a hormone-free and drug-free, natural supplement and will not cause weight gain. You may notice more energy and better digestion thanks to the B12, Biotin, and Digestive Enzymes in some of our formulas.
Yes, HAIRtamin contains Vitamin B12 along with a robust B Complex formulation (B1, B2, B3, B5, B6, B9) that can boost energy, especially if you are deficient.
Yes, HAIRtamin is safe and effective for men and women.
We guarantee a minimum of 1 year until expiration on our capsule products and 6 months on our Gummy Stars.
If your package is lost or received damaged, please reach out to our customer care team for a speedy resolution. For damages, please be prepared to send a picture of what you received so we can file a claim with the carrier. Please note that we are unable to assist with lost or damaged package claims received more than 30 days after shipment.
Our delicious GUMMY STARS do not contain any gelatin. They are made from Pectin.
The suggested dose is two GUMMY STARS per day.
60 Gummy Stars come in one bottle.
Because the Gummy Stars and the Advanced Formula are similar in ingredients and share the same potency, one formula is recommended at a time.
Yes, there are no animal products in HAIRtamin MOM.
HAIRtamin MOM is a once-a-day, vegan prenatal, postnatal, and hair vitamin. It’s formulated to help nourish a woman’s body pre and post conceiving.
You can take it throughout pregnancy, as well as post-baby.
You only need one a day.
No, HAIRtamin MOM contains Folate, which is the natural form of this vital vitamin and better absorbed by the body-unlike folic acid, which is the synthetic form.
There should not be a concern regarding digestive enzymes as the dosage is 25mg. Enzymes are meant to aid pregnant women with morning sickness and nausea. However, it is best recommended to consult your medical practitioner before beginning to take any supplements during pregnancy.
No, HAIRtamin MOM does not contain DHA. Vitamins containing DHA can be taken in conjunction with HAIRtamin MOM.
IMMUNEtamin® is a comprehensive immune + respiratory support formula with 18 powerful ingredients including a robust multivitamin mix, essential minerals, pre and probiotics, adaptogens and super antioxidants for complete, year-round support.
Take 1 capsule per day with a meal or as recommended by your health care provider.
IMMUNEtamin is recommended for adults 18 years and older.
No, IMMUNEtamin is formulated to support a healthy immune and respiratory system while HAIRtamin is formulated to support healthy hair growth, retention and strength. Both can be taken together for a healthier, more beautiful, vibrant you.
Great question. The Garlic powder in IMMUNEtamin is actually odorless. If you look at the ingredient list on the back of the bottle, you’ll see it says: Deodorized Garlic Powder. Garlic is one of nature’s most potent antioxidants, with natural antimicrobial properties. We wanted to make sure we included it in our formula, but not at the expense of suffering from unpleasant odor.
Another great question! We recommend a proactive approach to your health. Afterall, our health is our wealth - now, more than ever! The sooner we start making better choices with regards to our health, the better off we will be. We recommend incorporating IMMUNEtamin in your daily supplement regimen to protect, defend and nourish your body year-round.
All of our products are proudly made in the USA at FDA approved and cGMP certified facilities.
Yes! All of our products are certified Gluten-Free by the Gluten Free Certification Organization (GFCO)
Yes! All of our products are certified Cruelty-Free by PETA.
All of our products are either vegan or vegetarian and all are free of common allergens including: tree nuts, dairy, eggs, fish, wheat, soy, and crustaceans.
In the upper right-hand corner of your screen, select the country you are ordering from. Then proceed to the product you would like to purchase. Select ‘Add to cart’, choose the amount and add to cart. A side cart will pop up for you to review. Select ‘Checkout’. Enter all your information on this page and select ‘Continue to Shipping’. Select your Shipping method of choice. Select ‘Continue to Payment’. Enter payment info. Select ‘Pay Now’.
We accept all major credit cards, PayPal, and Apple and Google pay when available.
Once your items are added to your cart, you will see “Got A Code?” which will further instruct you to the checkout page so you can add your billing and shipping information and your coupon code.
All orders once placed are finalized, and products are not able to be edited or changed. Order cancellation requests will be considered but are not guaranteed. Orders are shipped as quickly as possible and cannot be canceled once they have been dispatched. Once you have received your items, you may send them back for a refund as long as they are unopened and unused. Click here for additional information regarding our return policy.
All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed.
We developed our BIOTIN SHAMPOO + CONDITIONER to enhance your HAIRtamin vitamin results. You can safely use both the shampoo and conditioner every day or as needed. Our formulas are SLS-FREE, PARABEN-FREE, COLOR-SAFE, and effective for ALL HAIR TYPES.
Please add your item to the cart, from there you will be prompted to enter your info, but before checking out, you will receive a shipping estimate. This is the best way to get the most accurate shipping cost. You can always opt-out if you wish not to proceed with your order.
We ship worldwide except for a few countries (Central African Republic - CF, Comoros, Cuba, Equatorial Guinea - GQ, Falklands, Guinea Bissau - GW, Iran - IR, Johnston Island, Kiribati, North Korea, Mayotte Island, Myanmar - MM, Nauru, Niue, Saint Pierre Et Miquelon, Sao Tome & Principe, Sierra Leone - SL, Solomon Islands, Somalia - SO, St. Helena (S. Atlantic), Sudan - SD, Syria - SY, Tajikistan, Tokelau Islands, Republic Of Turkmenistan - TM, Tuvalu, Wake Islands) due to custom regulations and sanctions. If you have a question regarding international shipping, please email care@hairtamin.com.
Custom charges are regulated by your government based upon product value. International customers are responsible for all fees associated with their order. Please pay the amount on package arrival.
International shipping varies from country to country; however, the typical turnaround time is 1-5 business days. Our preferred carrier is DHL. Please contact customer service from our contact us page if you have further questions or inquiries about your order.
There are a few countries we are unable to ship to due to government sanctions and regulations. We are unable to ship to the following countries: Central African Republic - CF, Comoros, Cuba, Equatorial Guinea - GQ, Falklands, Guinea Bissau - GW, Iran - IR, Johnston Island, Kiribati, North Korea, Mayotte Island, Myanmar - MM, Nauru, Niue, Saint Pierre Et Miquelon, Sao Tome & Principe, Sierra Leone - SL, Solomon Islands, Somalia - SO, St. Helena (S. Atlantic), Sudan - SD, Syria - SY, Tajikistan, Tokelau Islands, Republic Of Turkmenistan - TM, Tuvalu, Wake Islands.
Hairtamin is not responsible for lost or damaged returns or packages. It is the customers' responsibility to follow all directions. Hairtamin will not reimburse additional charges.
If a package is received damaged or mishandled, a photo must be provided indicating the damage and or mishandling before issuing a refund or a replacement.
It is the customers responsibility to contact the brand within 30 days for a failed delivery and/or damaged product/packaging in the event the package needs to be redelivered or returned after a thorough investigation.
A tracking number will be provided to you once your order has been processed through logistics. Tracking numbers will be sent to the email address provided upon checkout. (Please check your spam/junk folder if you do not see it in your primary email).
Packages that remain on hold are held primarily due to failed deliveries. The carrier will give multiple attempts to get in contact with you to deliver your package. Failed attempts for scheduled deliveries will result in Returned To Sender. Once packages are transferred to carriers for transport, packages are no longer HAIRtamin's responsibility.
USPS will, at times, update tracking information to “delivered” when it is still in transit.
In the meanwhile, please check your front porch, side door, or any other premises around your house. Also, ask your neighbors just in case they received it for you. After 3 business days, please email us back, and we will take the next steps to resolve this matter by filing a lost/stolen claim.
If you are an existing distributor/wholesaler and are licensed to do so in your country and interested in selling our HAIRtamin products, please contact us at wholesale@hairtamin.com with more information about your business or fill out our form.
A little product goes a long way, start with a small amount, and build as needed.
HAIRtamin provides a monthly subscription of vitamins and haircare. Each month, our customers can receive any of our products right to their door, including our vitamin range or hair care items.
Excellent question. You can browse our products here. Once you have an idea of what you want to take, you can check out to start a monthly subscription. You can change or cancel your subscription at any time subject to our terms and conditions (please read about our subscription program)
Each vitamin comes with a 30 day supply, meant to be taken once a day. Once you’re near the end of the month of vitamins, we’ll be preparing a new bottle to be shipped for you.
The Botanical Biotin Shampoo & Conditioner is a 30 day supply. Once you’re near the end of the month, we’ll be preparing a new bottle to be shipped for you.
Pricing is listed for each item available for subscribe & save on the product page. As our gift to you, you will receive 20% off your first order (not applicable with any other promotions) + FREE SHIPPING in the USA. After your first month, you will receive 15% off + FREE SHIPPING monthly.
Subscriptions accept payment by credit card only. All major credit cards are accepted.
If you would just like to purchase once to try us out, you can indefinitely pause additional orders after you’ve placed your order. You can resume in the future at any time! But we require a minimum product purchase of 2 deliveries before cancellation is permissible.
It’s super easy! We send you a monthly supply of vitamins and/or haircare every thirty days, depending on your subscription. You can edit your subscriptions at any time, and we always remind you a couple of days before any renewal order processes.
Renewals are set to be delivered every 30 days, starting from your first delivery.
Of course! You have the option of a one-time purchase or subscription on every product page.
On your desktop, log into your account via the customer portal by clicking on the user icon in the upper right-hand corner of the homepage screen. On mobile, log into your account by clicking the menu icon in the upper left-hand corner and click login. Once you are logged into your account, you will be able to view your subscription information by clicking manage subscriptions.
It’s easy! In your account, you have the option to delay your next delivery by a week, two weeks, or a month. You can find this by signing into your customer account and clicking “Manage Subscriptions,” picking your subscription, and then clicking the “Change Date” link and then entering the new date on whichever subscription you’d like to delay. To pause a subscription, click on the “Pause Subscription” link. If you have an order that just processed or is in transit, any changes you make will be applied to your next, unprocessed order.
We require a minimum product purchase of 2 deliveries before cancellation is permissible. You can pause your subscription and skip deliveries at any time. If you choose to cancel your subscription, you can email care@hairtamin.com or call us at (949) 608-9474 or log into your customer account, find your plan, click “View Details” and then click “Cancel Subscription.”
You can always resume one of your subscriptions by logging into your customer account, finding your subscription, and clicking “Resume Subscription.”
Yes! But you may only do so once you have met the two order minimum. Once you have, log into your customer account, click on “Manage Subscriptions,” then select your subscription and click “Products in your subscription.” You will see a “Swap Product” link. Click it to choose which product you want to swap for and then save your changes.
Feel free to have us process the order now! Just log into your customer account, click on “Manage Subscriptions,” then select your subscription and click “Change Date” and then choose tomorrow’s date. Please note this will also change the order date for all future orders according to your subscription frequency.
Sign up and receive special benefits and offers from us. The more you shop, the more sneak peeks and treats you’ll receive, no effort needed!
Earn points every time you shop, review a product, follow us on social, sign up for our email newsletter or share your birthday! Points will be earned on each dollar you spend, excluding all shipping fees and taxes (rounded down to the nearest dollar). You can earn points even when purchasing E-Gift Cards, however, you will not earn points when redeeming an E-Gift Card. Points can only be earned on products purchased on our website www.hairtamin.com. Purchases made at pop-up or through our wholesale partners will not accrue points.
No, you will only receive points after you have created and activated your account. Please make sure to set this up first.
Your points will expire 1 year after inactivity. Inactivity includes not interacting with our program, making puchases or redeeming points.
Your rewards level lasts 1 year after you hit your milestone.
Yes, you are able to redeem your rewards while adding a free gift if you have applicable points.
No, you cannot double stack the site promotions and rewards- you have to choose one.
No, if you decide to return your order, your points will be refunded back into your account as well.
No, if you have a store account, then you have access to Rewards. Use this same username to log into your Rewards account. Once logged in, click on 'My Rewards' link to access your Rewards account.
Please allow 48 hours for your points to appear on your Account page.
Once logged in, you can check your tier on both the Rewards page and your Account page.
No problem! Click "Forgot Password?" to reset your password. From there, you'll need to verify your email address and we'll lead you through the process to get you back into your account. If you're having any further issues, please email us at care@hairtamin.com and we'll get you sorted!
First, make sure you're signed into your account prior to checking out. If after signing in, the drop down is still empty -- please clear your browser's cache and cookies. After you do so, please sign back into your account and the drop down menu to redeem your items will be under your cart on the "Customer Information" page. Please allow a few moments to load.
No, you cannot share points with anyone. You can only use the points in your own account.
No, you must purchase a product in order to redeem points. Once you add applicable product to your cart, you will see the drop-down menu with the available options.
For every friend you refer that places their order using your referral link, they'll get $10 off an order of $75 or more (prior to shipping and taxes), and you'll get $10 worth of rewards points to apply on your next order, or subscription order.
No, you don't need an account to refer a friend. Simply add your email address and your friends' email addresses. Once your friend places their order through your referral link, you'll receive an email with $10 off an order of $75 or more (prior to shipping and taxes).
If you've been referred by a friend: You will receive an email from HAIRtamin. Click the referral link and copy the discount code that pops up when the page loads. Then, apply that discount during checkout for your $10 discount.
Please note: your order must total at least $75 before taxes and shipping.
If you've referred a friend and you have a Rewards account: Once they complete their order using your referral link, you'll get an email confirming your $10 reward has been added to your account. On your next order, you can apply your points in checkout via the drop down on the side cart.
If you've referred a friend and you don't have a Rewards account: Once they complete their order using your referral link, you'll receive an email from HAIRtamin. Click the referral link and copy the discount code that pops up when the page loads. Then, apply that discount during checkout for your $10 discount.
Please note: we cannot retroactively apply referral discounts to previous orders.
We don't allow the use of more than one promo code per order.
